Ordering Information
How can I order by phone? We are available to take your call Monday through Saturday, 8 AM – 8 PM and Sunday, 9 AM – 6 PM Central Time. Please don’t hesitate to call us with any questions at 1-888-CONTAIN (266-8246).
Price Match Guarantee
If you find the same product at a lower price at a qualifying retailer, send proof of current competitor pricing to contain@containerstore.com before purchasing. Our price match guarantee is valid for online and in-store purchases. For store purchases, se…
Other Information
The Container Store Group Inc IRS Form 8937
Wood Closet System Product Warranty
The Container Store’s Wood Closet System (“Product”) is covered by a 1-Year Limited Warranty from the date of purchase. During the warranty period, The Container Store warrants that the Product is free from defects in materials and workmanship when used f…
Shipping Information
We offer standard and expedited shipping within the contiguous United States Standard shipping is available at a higher rate for Alaska and Hawaii We cannot ship to APO, FPO or DPO Boxes We cannot ship to U.S. Territories
Product Consideration
We are always interested in seeing stylish, innovative storage and organization products. Please send any product and contact information with a photograph or a sample of the product to the following address: The Container Store Buying Department 500 Free…
Delivery From Our Manhattan Stores
For questions about delivery, please call 917-606-8721 between the hours of 10AM and 9PM Monday – Saturday and 11AM to 7PM Sunday. Deliveries fulfilled from our Manhattan stores can be placed either online or by phone.
What is your Return Promise? What is your Exchange/Refund Policy? What is your Price Adjustment Policy?
Love It, Live With It! Our Return Promise If the products you purchased don’t meet your expectations, please return to us for another solution or for a refund. If the products you purchased don’t meet your expectations, please return to us for another…
Transparency in Coverage Rule
Transparency in Coverage Rule and Member Price Comparison Tool Information
Delivery from our Atlanta Perimeter, GA Store
For questions about delivery or to place a delivery order, please call 770-351-0065 between the hours of 10AM and 9PM Monday – Saturday and 11AM to 6PM Sunday.
